We collect only what
we need to help you.

When you submit an enquiry through this website, we collect only the information you voluntarily provide — your name, company name, email address, phone number, and message content. We collect nothing else. No device fingerprinting, no location tracking, no behavioural profiling.

We do not ask for Aadhaar numbers, PAN, financial details, or any sensitive personal data as defined under the Digital Personal Data Protection Act, 2023.

Enquiry data is used solely to respond to your request — to provide quotes, clarify product specifications, and follow up on potential orders. It is never used for unsolicited marketing, resale, or profiling.

Your information is not shared with any third party, logistics partner, CRM platform, or advertising network. The only movement of your data is from our website's enquiry form to our official inbox at suproncastors@gmail.com via Supabase, a secure backend infrastructure provider.

Enquiry submissions are stored securely in Supabase's infrastructure. Since these records form part of our business correspondence and order tracking history, they are retained for a period of 3 years from the date of submission, after which they are deleted. This period aligns with standard commercial record-keeping practice under Indian law.

Supabase operates under industry-standard encryption (AES-256 at rest, TLS 1.2+ in transit). We do not store your data on any local device or physical server.

This website does not use cookies. It does not use Google Analytics, Meta Pixel, or any third-party tracking, advertising, or analytics tool. No personal data is collected passively through your visit.

If you simply browse the website without submitting an enquiry, no information about you is collected or stored anywhere.

Supron Castors Industries operates in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act). Under this Act:

• We process your personal data only for the specific purpose for which you provided it — responding to your business enquiry.
• We do not process your data for any secondary purpose without your explicit consent.
• You have the right to access, correct, and erase your personal data held by us.
• You have the right to withdraw your consent to processing at any time.
• We will notify you in the event of a data breach that is likely to affect your rights.

To exercise any of these rights, contact our Grievance Officer listed in § 07 below.

You may write to us at any time to:

• Request a copy of the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data from our records
• Withdraw consent to any future processing

We will respond to all verified requests within 30 days of receipt.

As required under the Digital Personal Data Protection Act, 2023, and Rule 7 of the IT (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, the following person is designated as our Grievance Officer:

We may update this policy periodically to reflect changes in our practices or in applicable law. The date at the top of this page always shows the date of the most recent revision. Continued use of the website after any update constitutes acceptance of the revised policy.

Material changes will be notified via the email address you provided at the time of your enquiry submission.